ASUS customer service has been reaching out to affected users and providing assistance to ensure that the security risks are removed.ĪSUS has also implemented a fix in the latest version (ver. A small number of devices have been implanted with malicious code through a sophisticated attack on our Live Update servers in an attempt to target a very small and specific user group. ASUS Live Update is a proprietary tool supplied with ASUS notebook computers to ensure that the system always benefits from the latest drivers and firmware from ASUS. We do apologize for the inconvenience and will be more than happy to assist. Hi GadgetryTech, thanks for reaching out to our team. Make sure you're updated to the latest version, regardless of Desktop or Laptop software. I hope this finally puts and end to this. In order to ensure the security of your information, ASUS recommends that you regularly update your passwords. This will completely remove the malware from your computer. Immediately run a backup of your files and restore your operating system to factory settings. In the end, if the "here" link/zip file above shows your machine was infected, ASUS states the following: They also said they have strengthened their server-to-end-user software architecture but did not disclose how (usually you don't want to tell your adversary what you're doing to protect yourself so I understand). It includes multiple security mechanisms along with end-to-end encryption. The newest Live Update, version 3.6.8 is fixed and is no longer compromised. ASUS offered their own zipped tool to check your machine for infection here. They said only a version of Live Update for NOTEBOOKS were affected, not desktops.This is despite previous news articles so I apologize for any confusion. Pick, Assemble and Install: Video GuideīIG and perhaps final edit (I'll still be responding to comments/messages below) (I also made a small edit at the bottom).No intentionally harmful, misleading or joke advice.No excessive posting (more than one submission in 24 hours).No selling, trading or requests for valuation.No self-promotion, advertising, begging, or surveys.No submissions about memes, jokes, meta, or hypothetical / dream builds.No submission titles that are all-caps, clickbait, PSAs, or pro-tips.No submissions about retailer or customer service experiences.
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